RETURN & EXCHANGES
Our priority is your satisfaction. We are completely confident in the quality of our products and make all possible efforts to guarantee that you will be 100% satisfied with your purchase.
If you consider that your product is defective, please
contact us as soon as possible by following the returns procedure as detailed below. Vélo Larsson will evaluate if your product has suffered from a manufacturing defect. If it has, we will offer a replacement or full refund if the product is not available anymore. Please note that a product can not be considered defective if the problem does not occur under normal conditions of use or if it results from long term usage.
EXCHANGE OR RETURN YOUR ORDER
- Exchange or Return within 15 days of receipt
- Refunds will be made to the original purchaser, in the original method of payment, and are only available for purchases made on our website. Purchased from one of our retail partners, please contact them directly.
- Item must be in perfect condition, unworn
- Original packaging
We aim to make returns as easy as possible. If you are not 100% satisfied with a product, you can return it within 15 days of receipt for either a size exchange, an alternate product or a full refund. The returned product must be in perfect condition, unworn and in its original packaging with labels attached.
The postage for returning items is at your cost but the shipping costs for any replacement items will be at our charge. We advise using a tracked and/or signed for service when returning items as we cannot be responsible for returned items which go missing in transit.
To make a return, simply
contact us, include you order number and the email address you used when placing the order.
My favorite jacket! It is amazing- the design, the material and everything. Bless to have it with me. This summer I plan to travel and cannot wait to take it with me on different places. I live in Spain so it is perfect now. I strongly advise it for everyone to have one of it.
I wear normal and cycling clothes size M and it is perfect cause i order M as well here and fits me perfectly.
The service was amazing, they contacted me after the order and keep in contact with the owner Veronica. Just what I expected! Thank you!
My favourite in the summer wardrobe. I really don’t like the add a lot of SPF on my skin, as often full of chemicals. But I like to protect my skin against the aggressive sun and I really don’t like the ugle tan lines you easily get on the arms as a cyclist. This jersey is just amazing. So light but at the same time so fresh. It gives a very fresh feeling and keep the body cool during the hottest summer days. And it protect me against ugly tan lines. For the sizing it keep the same size line as my other VÉLO gears. Very pleased with this jersey and I feel stylish when wearing it